Shipping policy

Shipping Policy

At scooterbatteries.store, we are committed to providing reliable and convenient worldwide shipping.

Free Worldwide Shipping

We offer FREE SHIPPING WORLDWIDE on all orders.

There are no minimum order requirements and no additional shipping charges at checkout.

Processing Time

Orders are normally processed within 1–3 business days after payment has been confirmed.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Delivery Time

Estimated delivery times may vary depending on your location and the shipping carrier.

  • Europe: approximately 5–12 business days
  • United States & Canada: approximately 7–15 business days
  • Australia & New Zealand: approximately 8–18 business days
  • Other international destinations: approximately 7–20 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays can occasionally occur due to customs, weather, carrier disruptions, or other circumstances outside our control.

Order Tracking

When tracking information is available, it will be provided by email after your order has been shipped.

Please allow some time for tracking information to become active after the package has been handed over to the carrier.

Customs & Import Duties

For international orders, customs procedures may vary depending on the destination country.

Any applicable customs duties, import taxes, VAT, or other local charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customers are responsible for ensuring that the ordered product is permitted for import into their country.

Address Information

Please make sure your shipping address is correct and complete when placing your order.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us and provide your order number.

We will help investigate the shipment with the carrier.

Please understand that international shipments can occasionally experience delays outside our control.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and the product before opening or immediately after opening it.

Contact us as soon as possible with your order number and photographs so that we can assist you with the claim.

Battery Shipping

Electric scooter batteries may be subject to special transportation regulations because they contain lithium-ion cells.

For this reason, shipping methods and carriers may vary depending on the destination country. Some destinations may have additional transportation restrictions or longer delivery times.

We will select an appropriate shipping method for your order whenever possible.

Contact

If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.

scooterbatteries.store — Free Worldwide Shipping